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What It Felt Like to Talk About SEQ at Zoom

“At the time, we didn’t have a shared definition of what ‘good’ looked like—especially one that could work across 18+ products and teams.

So we added just one question to our usability tests:
‘Overall, how easy or difficult was this task to complete?’

That small change didn’t just give us data—it gave us a shared language.

It turned design quality from something subjective into something visible.” … Continue readingWhat It Felt Like to Talk About SEQ at Zoom

Shifts are hard (three)

The previous practice is called “patience” because it’s about listening to your mind and your body. This is something I never do. I prefer to move fast. Who needs emotions?! I prefer to look for the next adventure, product idea, or outcome. I’m impatient. I typically don’t allow myself to feel. However, I’ve learned during multiple shifts that it’s critical to feel and understand one’s emotions. … Continue readingShifts are hard (three)

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